1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:
- Name and contact information
- Account credentials
- Payment information
- Content you upload or create using our service
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Develop new features and services
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in our operations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Portability of your data
- Objection to processing
7. Data Deletion Requests
You may request deletion of personal information, account data, uploaded content, and connected publishing credentials by contacting us at info@inplex.ai with the subject line "Data Deletion Request". Please include the email address associated with your Inplex account so we can verify and process the request.
For Meta-connected Facebook, Instagram, or Threads accounts, Inplex also provides a Meta data deletion callback at /api/meta/data-deletion. When Meta sends a verified signed deletion request, Inplex disconnects matching Meta publishing integrations where possible and returns a confirmation code and status URL.
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized experiences. You can control cookie settings through your browser preferences.
9. Third-Party Services
Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@inplex.ai.